PRIVACY POLICY
Pro Entry Services Inc. Effective Date: June 19, 2026 Last Updated: June 19, 2026
INTRODUCTION
We at Pro Entry Services Inc. ("we," "us," "our") respect your privacy. This Privacy Policy is designed to explain how we collect, use, and protect the personal information you provide to us when you access our website, purchase our garage door and garage door opener products or services, or engage with us on social media, as well as your rights to the information we collect.
Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by changing the "last updated" date at the top of this Policy. Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes by continuing to use our site(s). We encourage you to review this Privacy Policy periodically.
INFORMATION THAT WE COLLECT
By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as needed for our legitimate business interests. The information we collect may include:
Personal Data Personal Data is information that can be used to identify you specifically, including your name, email address, telephone number, mailing address, or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it to us voluntarily on our website or any mobile application. You may also provide this information by participating in various activities associated with our site, including contacting us with questions, requesting a quote, or scheduling a service appointment. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website or purchasing our services.
Derivative Data Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view. If you are using a mobile device, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions. Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. Derivative data collected by third-party service providers generally does not identify a specific individual.
Financial Data Financial data is data related to your payment method, such as credit card details. We collect financial data in order to allow you to purchase our services. We store limited financial data. Most financial data is transferred to our payment processor, Stripe, and you should review Stripe's Privacy Policy to determine how they use, disclose, and protect your financial data:
STRIPE: https://stripe.com/privacy
Social Networking Data We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, Twitter, or other social networking sites, which may include your name, username, location, email address, age, gender, profile picture, and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.
Mobile Device Data If you use our website via a mobile device, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.
Other Data On occasion, you may give us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such a contest or giveaway.
HOW WE USE YOUR INFORMATION
Your information allows us to offer you our garage door and garage door opener products and services, fulfill our obligations to you, customize your interaction with our company and website, and suggest other services we think might interest you. Specifically, we may use the information and data described above to:
Create and administer your account
Deliver any services purchased by you (including installation, repair, and maintenance appointments)
Correspond with you
Process payments or refunds
Contact you about new offerings we think you will be interested in
Interact with you via social media
Send you a newsletter or other updates about our company or services
Deliver targeted advertising
Request feedback from you
Notify you of updates to our service offerings
Resolve disputes and troubleshoot problems
Administer contests or giveaways
Generate a personalized profile to improve future interactions
Compile anonymous statistical data for internal use or for a third party's use
Assist law enforcement as necessary
Prevent fraudulent activity on our website
Analyze trends to improve our website and offerings
WHEN DO WE COLLECT INFORMATION?
We collect information from you when you subscribe to a newsletter, fill out a form, request a quote or service appointment, enter information on our site, or make a purchase of our services.
HOW DO WE PROTECT YOUR INFORMATION?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive and credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
DATA SHARING COMMITMENT
WE DO NOT SELL YOUR DATA
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for marketing or promotional purposes. Your information will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
LIMITED SHARING WITH SERVICE PROVIDERS
We may share your information with trusted third parties who assist us in operating our website, conducting our business, processing payments, or servicing you, so long as those parties agree to keep this information confidential. These service providers include:
Payment processor (Stripe) — solely for the purpose of processing your payments
Email service providers — solely for sending communications you have opted into
Website hosting services — solely for the purpose of hosting our website and content
SMS message aggregators and providers — solely for delivering text messages you have opted into receiving
GoHighLevel CRM — for client relationship management (see special provisions below)
Important Notice Regarding SMS Data: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
WHITE-LABELED GHL CRM SERVICES
We use GoHighLevel (GHL) as our CRM platform to manage client relationships and communications. Please be aware of the following:
Third-Party Platform: GoHighLevel CRM is a third-party platform. The actual software, servers, and infrastructure are owned and operated by GoHighLevel.
Limitation of Liability: We are not responsible for any issues, outages, data breaches, or other problems that may occur with the GoHighLevel platform, including but not limited to:
Service interruptions or downtime
Data loss or corruption
Security breaches or unauthorized access to data
Changes to the platform's features or functionality
Any other technical issues related to the GoHighLevel platform
Support for Platform Issues: For any issues related to the core functionality of the GoHighLevel platform, you may need to contact GoHighLevel directly at gohighlevel.com.
Data Processing: When your data is managed through our GoHighLevel CRM, it may be processed according to GoHighLevel's own privacy policy and terms of service, in addition to our policies.
OTHER LIMITED DISCLOSURES
We may also disclose your information:
As required by law, such as to comply with a subpoena or similar legal process
When we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request
To enforce our Terms of Service
In the event of a merger, acquisition, bankruptcy, or sale of assets, in which case the privacy policy of the new entity will govern
COOKIES AND TRACKING TECHNOLOGIES
We may use cookies for tracking purposes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features may be disabled and some of our services may not function properly.
THIRD PARTY INTEGRATIONS
We have implemented the following Google advertising services:
Remarketing with Google Ads
Google Display Network Impression Reporting
Demographics and Interests Reporting
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out of Google Analytics: You can opt out by installing the Google Analytics opt-out browser add-on. For more information, visit: https://policies.google.com/privacy
FACEBOOK / META
We have implemented the following Facebook advertising services:
Facebook Advertising
Retargeting with Facebook Advertising
Demographics and Interests Reporting
We, along with Facebook, use first-party cookies (such as the Facebook Pixel) or other third-party identifiers to compile data regarding user interactions with ad impressions as they relate to our website.
Opting out of Facebook interest-based ads: https://www.facebook.com/help/568137493302217
Facebook's Privacy Policy: https://www.facebook.com/full_data_use_policy
SMS/TEXT MESSAGE PRIVACY
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you have opted in to receive SMS/text messages from us, we are committed to protecting your privacy regarding these communications:
No Data Sharing: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service
Marketing Restrictions: Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes
Limited Use: Your SMS opt-in data will only be used for the specific purposes you have consented to, such as appointment reminders, service and quote updates, customer service communications, and promotional messages you have explicitly opted into
Opt-Out Control: You can stop receiving text messages at any time by texting "STOP." Upon doing so, we will confirm your opt-out status via SMS and will cease sending you text messages
GROUNDS FOR USING AND PROCESSING YOUR DATA
Legitimate Business Interests We may use and process your data for our legitimate business interests, which include communicating with you, improving our services, improving our website, and providing you with the information or services you have requested.
Performance of a Contract We may use and process your information to enter into a contract with you and to perform our contractual obligations to you.
Consent We may use your data, or permit selected third parties to use your data, based on your consent. You may withdraw your consent at any time, but doing so may affect your ability to use our website or other offerings.
As Required by Law We may also use or process your data as required for us to comply with legal obligations.
INTERNATIONAL DATA
Some of the third-party platforms we use (such as our CRM and hosting providers) host data on servers located in the United States of America. If you reside outside the United States, some of your data may be transferred internationally to and stored on those servers. We use all reasonable methods to protect the safety of your data during transfer. By using this site and providing us with information, you consent to this transfer, processing, and storage of your information. Please be aware that privacy laws in the United States may not be as strict as those in other countries, including Canada.
DATA RETENTION
We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. Data that is no longer needed will be permanently deleted.
We will honor your request to delete your data unless we are required by law to retain it. Note that we cannot control the retention policies of third parties. If you wish to have third parties delete your data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data.
SECURITY OF YOUR INFORMATION
We take all reasonable steps to protect your personal data and keep your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof and no method of data transmission can be guaranteed against interception or misuse.
We will notify you promptly of any known breach of our security systems or your data which might expose you to serious risk.
YOUR RIGHTS
You have certain rights with respect to your personal data. We reserve the right to request that you provide evidence of your identity before we take any action with respect to your data rights.
Update Account Information: You have the right to update or change any information you have provided to us by contacting us at [email protected]
Confirm Personal Data and Its Use: You have the right to request confirmation of what data we hold about you and for what purposes
Request a Copy of Data: You have the right to request a digital copy of the data we hold about you. Your first request will be provided free of charge; subsequent requests may incur a reasonable fee
Transfer Your Data: You have the right to request that we transfer your data to another controller in a commonly used and machine-readable format
Delete All Data: You have the right to request deletion of all data we hold about you. Such a request may result in termination of your account and limited use of our website
Restrict Processing: You may, in some circumstances, restrict the processing of your data. Note that doing so may result in termination of your account and loss of access to our services
CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, or shared; the right to request deletion; and the right to opt out of the sale of personal information.
We do not sell your data. California residents may contact us at [email protected] to explicitly request to opt out of any future data sales, should our policies change.
COPPA — CHILDREN'S PRIVACY
We do not specifically market to children under 13 and do not knowingly collect personal information from children under 13. If you believe a child has provided us with their personal information, please contact us immediately and we will delete it promptly.
EMAILS AND COMMUNICATIONS
You may opt out of receiving future email correspondence from us by checking the appropriate box when you register or make a purchase, or by contacting us at [email protected].
You may opt out of any marketing communications or having your personal information used for marketing purposes by contacting us at [email protected].
CAN-SPAM ACT COMPLIANCE
To be in accordance with CAN-SPAM, we agree to the following:
NOT use false or misleading subjects or email addresses
Identify the message as an advertisement in some reasonable way
Monitor third-party email marketing services for compliance, if one is used
Honor opt-out/unsubscribe requests quickly
Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] or follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.
FAIR INFORMATION PRACTICES
In order to be in line with Fair Information Practices, in the event a data breach occurs, we will notify affected users via email within 7 business days. We also agree to the individual redress principle, which requires that individuals have enforceable rights against data collectors and processors who fail to adhere to the law.
CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us:
Pro Entry Services Inc. 📧 Email: [email protected] 📞 Phone: +1 (647) 447-3220 📍 Address: Unit E3, Burlington, ON L7L 5H9, Canada (street number/name not yet provided — please add) 🌐 Website: https://www.proentry.ca
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
This Privacy Policy was last reviewed and updated on June 19, 2026.